JOIN OUR FAMILY

The Westin London City boasts an impressive riverside location and spectacular views over London’s historic River Thames. Overlooking Shakespeare’s Globe and the striking Tate Modern, our luxury spa hotel offers 225 guest rooms, suites and residences impeccably designed with the Westin Heavenly Bed, sleek bathrooms and free high-speed Wi-Fi. Guests are invited to indulge in an array of Westin services and amenities.

Our mission is “To be the preeminent wellness brand in hospitality, empowering guests to regain control and enhance their well-being when they need it most, while traveling, ensuring they can be the best version of themselves.”

At The Westin London City, our employees are at the heart of bringing our wellness mission to life. We empower you to enhance the guest experience and reach your full potential in roles you undertake with pride by providing an enriching and supportive work culture.

Join our team at The Westin London City and be part of crafting distinctive guest experiences, just moments from some of London’s most iconic landmarks.

A DAY IN THE LIFE OF A DIRECTOR OF SALES & MARKETING AT THE WESTIN LONDON CITY

What you'll be doing...

Reporting to the General Manager, you can expect your working day to include the following.

Developing and implementing comprehensive sales and marketing plans to achieve revenue targets and maximize profitability.
Conducting market research and analysis to identify opportunities for growth and development.
Overseeing the creation and execution of marketing campaigns across various channels, including digital, print, and social media. Ensuring all campaigns are aligned with brand guidelines and target the appropriate audience.
Managing the hotel's brand image and reputation through effective branding strategies and customer engagement initiatives. Ensuring consistency in messaging and branding across all touchpoints.
Working closely with the revenue management team to optimize pricing strategies and maximize revenue potential. Analysing pricing trends and adjust strategies as needed to drive profitability.
Leading and motivating the sales and marketing team to achieve individual and collective goals. Providing coaching, training, and development opportunities to enhance team performance.
Collaborating with other departments, including operations, finance, and guest services, to ensure seamless integration of sales and marketing efforts with overall hotel operations.
Monitoring and analysing sales and marketing performance metrics to track progress against goals. Prepare regular reports for senior management with insights and recommendations for improvement.

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role of Director of Sales & Marketing, you will need the following qualities and skills:

Bachelor's degree in Marketing, Business Administration, Hospitality Management, or related field. Master’s degree preferred.
Minimum of 5 years of experience in sales and marketing roles within the hospitality industry, with at least 2 years in a leadership position.
Experience of working within the London market
Proven track record of success in driving revenue growth and increasing market share.
Strong understanding of sales techniques, marketing principles, and brand management strategies.
Excellent communication, negotiation, and interpersonal skills.
Ability to think strategically and make data-driven decisions.
Flexibility to travel as needed

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...

Flexible working (subject to role and probationary review)
Staff accommodation rates across UK (Marriott & 4C Group Hotels)
Life Assurance Cover
Cycle to Work Scheme
Technology Scheme
Health Cash Plan (HSF)
Workplace pension scheme
Access to Employee Assistance Program (EAP) and Wellbeing Support
Eyecare vouchers
Private Medical Insurance
Continuous Learning & Development opportunities
Recognition Programme
Opportunity to attend Social events.
Meals on duty (saving you £1000 per year approx.)
Bonus Scheme

EQUAL OPPORTUNITIES

4C Group and The Westin London City are an equal opportunity employer.

About 4C Group

4C Group is a global organisation that manages and develops properties and hotels in key business districts and leisure hot spots across the UK, Middle East, Africa and Canada. The company was formed in 2010, building on the foundations of a family property business that stretches back to the 1990s. The group’s mission is to operate sustainably, delight guests and investors, whilst striving to deliver a positive environmental and social impact within local communities.

Westin Hotels

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Director of Sales and Marketing