Human Resources Assistant

5 Month Contract

Based in Lambeth, London - 2 Days a week onsite

£152.16 Per Day VIA Umbrella

We are looking to recruit a strong administrator to our Learning and Development team, working within the HR function. We'd like someone with experience working with an HR platform (we use Oracle but it doesn't need to be that) and who can manage a busy and varied workload with minimal supervision.

This role would be a great opportunity for someone looking to build on and develop their existing admin skills.

Main duties and responsibilities

Operational Delivery

Makes judgements on prioritisation of work to manage workload and respond to urgent requests, supported and directed by the Team Leader and Contact Point manager where appropriate
Responds to customer demand on the HR Function, supporting casework, recruitment, workforce reporting, systems support, learning and / or organisation development
Acts as a first point of contact for the HR function, resolving process or policy application-based queries and basic data access request, and triaging other requests and connecting to the relevant individual within the HR Function as required
To demonstrate flexibility whilst working across various HR teams to support workload peaks and troughs, developing knowledge and experience across all teams
Uses HR systems and databases appropriately to record all work actions, ensuring accurate information is stored in line with information and record management policies
Maintains compliance with the Data Protection Act, GDPR and confidentiality of employee information and the Client's data
Drives a culture of continuous improvement through the HR Function by identifying opportunities to make changes to ways of working to reduce support requests through Contact Point, and to maximise the effectiveness and efficiency of the HR Function’s

Description

Core Skills

Understands what databases are used at the Company and how data is gathered, organised and extracted
Understands what a career pathway is and how they could be deployed across the Company
Inform and advise managers and employees about HR Policy & Procedure and implement guidelines in relation to the Policy & Procedure
Utilise the Contact Point system and the information it provides to understand the correct HR team to direct the work to
Establish effective relationships with key stakeholders and colleagues in the Company
Provide accurate and appropriate advice to line managers in order to train and support them to follow processes effectively and with minimal risk
Implement guidelines on HR Policy & Procedure (as well as processes and principles), in order to keep employees and line managers aware of the latest practice and their responsibilities
Ability to learn appropriate UK employment and discrimination law and apply this in their role in order to ensure employee’s rights are protected the Company is not subject to any legal challenge
Ability to evaluate data and establish key insights, identify and highlight key trends / changes to trends in financial, people and / or performance indicators (when approaching HR casework)
Understand common issues based on existing knowledge, suggests improvements to current ways of working, completes tasks independently in a timely manner
Ability to analyse and interpret data to identify and highlight key trends, as well as integrate external sources of data to ensure a broad level of analysis
Ability to communicate appropriately using approved methods for the target audience. Inform others in a simple and easy way, and clarify to check understanding
Ability to collect and synthesize relevant data to analyse complex problems and evaluate situations based on previous experience
Contribute to team meetings and supports group decisions. Helps colleagues under pressure and ensure they receive positive feedback and encouragement. Shows good listening skills and shares views respectively
Advocate for diversity of perspective in the work they produce and is aware of the impact of their area and delivery of their role on the EDI agenda. Escalates and challengers non inclusive behaviour where required

Desirable but not essential

Experience of working in an HR department in a customer focused organisation, proactively facilitating and leading change
Experience of applying HR policies and processes in a shared service centre environment

Due to high demand we are only able to respond to applications that meet the required criteria

Qualserv Consulting Limited

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Human Resources Assistant